English
This guide has not been translated to 中文 and therefore we show you the English Version.
| Rules | Offence 1 | Offence 2 |
Offence 3 | Offence 4 |
Offence 5 |
| Insulting/Humiliating/Provoking another player (without using insults or restricted words) [Generalized] | 1 Day Chat Ban | 3 Days Chat Ban | 3 Days Character Ban | 14 Days Character Ban | 30 Days Character Ban |
| Spam or Self-Promotion without permission | 1 Day Chat Ban | 3 Days Chat Ban | 3 Days Character Ban | 14 Days Character Ban | 30 Days Character Ban |
| Using multiple characters during boss fights | 1 Day Character Ban | 3 Days Character Ban | 14 Days Character Ban | 30 Days Character Ban | Permanent Ban |
| Demanding players to pay to use in-game content (farming and/or grinding for example) | Verbal Warning | 3 Days Character Ban | 14 Days Character Ban | 30 Days Character Ban | Permanent Ban |
| Blocking/Reserving/Impersonating player character names that do not belong to you | Verbal Warning | Permanent Ban | |||
| Trolling and/or Losing on purpose to give an advantage within Arena | Verbal Warning | 3 Days Arena Ban | 7 Days Arena Ban | 30 Days Arena Ban | Permanent Arena Ban |
| Disrupting fights during events (Trading and/or send friend requests) | 3 Days Character Ban | 7 Days Character Ban | 14 Days Character Ban | 30 Days Character Ban | Permanent Ban |
| Abusing Bugs/Glitches/Exploits | 7 Days Character Ban | 14 Days Character Ban | Permanent Ban | ||
| Interfering with Events | 7 Days Character Ban | 14 Days Character Ban | Permanent Ban from Events | ||
| Heavy Insults (Family, Religion, Nation, Gender) | 7 Days Chat Ban | 30 Days Chat Ban | 30 Days Character Ban | Permanent Character Ban | Permanent Ban (IP and HWID) |
| Impersonating Staff | Permanent Ban (IP and HWID) | ||||
| Impersonating Players | 7 Days Character Ban | 30 Days Character Ban | Permanent Ban | ||
| Doxing Players | 7 Day In-game and Discord Ban | 30 Day In-game and Discord Ban | Permanent Ban | ||
| Using Hacks/Cheats/Modified Files/Bots | Permanent Ban (IP and HWID) | ||||
| Scamming | Permanent Ban (IP and HWID) | ||||
| Preventing players from joining events | Disqualification and Event Ban | ||||
| Actions against staff members | Staff Decides depending on severity | ||||
| Provoking other players in an attempt to make them breach a rule | 1 Day Chat Ban | 7 Days Chat Ban | 7 Days Character Ban | 30 Days Character Ban | Permanent Ban |
| Refusing to fight in Arena/AFK in Arena/Wasting time on Purpose | Verbal Warning | 7 Days Arena Ban | Season-long Arena Ban | Two Season Long Arena Ban |